We are seeking a client-focused Campaign Manager for Demand Generation to manage client relationships and project execution across our demand gen portfolio of products. This role combines hands-on client management and product optimization with project coordination to ensure exceptional campaign delivery and client satisfaction.
Key Responsibilities
Client Management
- Lead campaign kickoff calls, mid-campaign check-ins, and campaign recap calls with clients
- Host live webinars and virtual events, ensuring seamless execution
- Build strong client relationships and serve as primary point of contact throughout campaign lifecycle
- Proactively communicate status updates and address client questions or concerns
- Optimize campaigns for best-in-class client results
- Analyze campaign performance data to identify trends, insights, and optimization opportunities and provide feedback back to clients, sellers, and the fulfillment team
Project Management
- Manage end-to-end project execution for demand gen campaigns, ensuring on-time, quality delivery
- Interface with DMS teammates, account teams, customer success teams, and clients
- Coordinate with internal teams to ensure smooth campaign handoffs and execution
- Track campaign progress and identify potential delays or issues
- Maintain comprehensive project documentation and campaign records
- Ensure all deliverables meet quality standards and client expectations
Strategic Support & Innovation
- Support leadership in developing product strategy and client strategy initiatives
- Contribute to process improvement projects and operational optimization
- Leverage technology, AI agents, and automation tools to enhance campaign efficiency
- Identify opportunities to improve client experience and campaign performance
Required Qualifications
- 3+ years of experience in client-facing roles within demand generation, digital marketing, or events
- Hands-on experience managing webinars, virtual events, or lead generation programs
- Strong understanding of demand gen strategies and B2B marketing
- Experience with webinar platforms (ON24, Teams, Zoom) and lead generation technologies (Enhancio, Convertr)
- Proven project management skills with ability to manage multiple concurrent campaigns
- Excellent communication and presentation skills, including live event hosting experience
- Proficiency with project management tools (Asana, Smartsheet, etc.)
- Comfortable with marketing technology and willingness to learn new platforms
- Strong organizational skills and attention to detail
- Data-driven mindset with analytical capabilities
Preferred Qualifications
- Bachelor's degree in Marketing, Business, Communications, or related field
- Experience in B2B events industry, media company, or agency environment
- Familiarity with CRM platforms (Salesforce, HubSpot) and marketing automation tools
- Knowledge of AI applications in marketing and project management
About Emerald
Emerald Holding, Inc. (NYSE: EEX) is the largest U.S.-based B2B event organizer, empowering businesses to succeed year-round by expanding meaningful connections, developing influential content, and delivering powerful commerce-driven solutions. As the owner and operator of a curated portfolio of B2B events spanning trade shows, conferences, B2C showcases and a scaled hosted buyer platform, Emerald delivers dynamic solutions across leading industries through its robust content and e-commerce marketplace. Emerald is a trusted partner for its thousands of customers, predominantly small and medium-sized businesses, playing a pivotal role in driving year-round commerce through streamlined buying, selling, and networking opportunities. Powered by an experienced team, Emerald is fostering meaningful engagement and delivering unparalleled market access with a commitment to driving business growth 365 days a year.
Join Us at Emerald
At Emerald, we are dedicated to building a workplace where everyone feels valued and included. We actively seek out diverse talent and fresh perspectives, embracing a wide range of professional backgrounds and experiences. Our skills-based hiring approach focuses on capabilities and potential. Over 90% of our roles don’t require a college degree, except for specialized fields like legal, finance, and accounting.
Come grow with us!
Compensation & Benefits
Target Compensation: $60,000-70,000
Please note that this range reflects a reasonable estimate of the target compensation for this position. This range may ultimately vary based on a candidate’s qualifications and may be higher where required by applicable law.
We offer a competitive benefits package designed to strengthen our employees’ physical and mental health, including unlimited vacation for exempt employees, 401(k) plan with a company match, medical/dental/vision coverage, parental and caregiver leave, dependent, commuter and FSA benefits, professional development programs, and mental wellness tools such as weekly guided meditation programs.
If you need accommodation in our application process or have questions about our posted salary range, please email our Talent Acquisition team at [email protected].
