Position Summary
Why Join our Team? Samsung’s Omni Channel Marketing team is committed to activating the best execution for all MX products (mobile, tablet, wearables, audio, computing and accessories). This role defines and controls what consumers “see”, “feel” and “hear” about Samsung MX product & services within our Channel partners. The Omni Channel Marketing team for MX are responsible for leading the channel partner marketing relationships and end to end execution across all owned and paid touchpoints. Over 14 B2C accounts across Operators, MVNO’s Retailers, Distributors and Sim Free Pure Player channels encompassing paid ATL, retail high street, below the line retention initiatives and Contact Centre share of business. Our channel partner’s success in ranging, promoting and launching our MX portfolio is at the heart of what we do. By ensuring we commercialise our marketing, deliver execution leadership and drive innovation, we continue to defend our stronghold in the UK market.
Role and Responsibilities
Your Key Responsibilities:
- Working alongside the account team (Account Director, Account Manager & Omni Channel Marketing Manager) to plan and execute multiple product launches on a quarterly basis.
- Supporting your channel team (Channel Manager and Omni Channel Manager) to deliver quarterly promotional plans, ensuring a high share of voice is achieved and sell-out ambitious met through lower funnel driving activity
- Deliver industry leading execution across paid and channel owned touchpoints, driving consistency across the omni channel customer experience (retail, online, call centres)
- Digital excellence, ensuring channels adhere to blueprint standards and we continually evolve how we implement brilliant basics in digital touchpoints (including ongoing reporting and optimisation)
- Responsible for ensuring internal marketing processes are being followed, prior to committing any spend
- Timely delivery of reports including quarterly marketing plans, execution compliance & budget reviews & analysis
- Analysing post-launch/campaign results ensuring findings & recommendations are shaping future activities
- Tracking of competitor activities to ensure Samsung maintain strong SOV, execution leadership & unique points of difference across our channels
- Attend weekly/monthly/quarterly marketing planning meetings with the channel partners where appropriate.
What we need for this role
To be successful, you will possess the following skills and attributes:
- A passion for mobile, technology and innovation
- Previous experience within marketing environments (inclusive of marketing and advertising agencies) Understanding of 360 marketing, with a focus on digital and can evidence knowledge of digital marketing metrics.
- Ability to seek out and build relationships with multiple internal and external stakeholders to successfully deliver on key projects
- Must be able to multi-task and project manage large & sometimes complex activities
What does success look like?
- Must be a team player with a can-do attitude & spirit
- Strong attention to detail
- Strong communicator with solid presentation skills
- Must be a team player with a can-do attitude & passion to succeed
- Strong attention to detail
- Proficient at articulating thoughts with strong delivery skills
- An interest in retail, tech and marketing
- A self-starter with an innovative attitude towards their work
Skills and Qualifications
Benefits of working at Samsung include
- Hybrid working – 3 days in the office and 2 days at home per week
- Bonus scheme linked to individual, team and company performance
- Three volunteering days each year
- Holiday - 25 days plus bank holidays and an additional day off for your birthday
- Access to discounts on a wide range of Samsung products
- Access to a discount shopping portal
- Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency
A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.