Do you live and breathe customer-centric storytelling? We are looking for an exceptional Senior Brand Content Manager to join our team for a 12-month fixed-term Maternity Cover and serve as the guardian of our "Results without Compromise" promise.
With the customer always front of mind, you will lead the global multi-channel evergreen strategy and content creation that actively moves the needle in brand consideration. Your mission is to cement our position as the trusted clinical skincare authority worldwide through powerful, distinctive, and accurate content.
Salary -£55,000 - £65,000
Responsibilities:
- Global Content Strategy & Engagement: Lead the creation of compelling evergreen brand and product storytelling that drives brand equity and consumer engagement across all sales channels.
- Key Narrative Ownership: Oversee and implement content for critical initiatives, including Medik8’s Scientific Voice, R&D storytelling, CSA methodology, ESG, Employer Branding, Professional Channel articulation, and GWPs/merchandise.
- Product Claims Management (EPD): Systematically lead the update of key SKU product claims and clinical trial results in collaboration with R&D, managing the downstream communication for sustained growth.
- Brand Governance: Proactively ensure global brand consistency by safeguarding the presentation and tone of voice, creating appropriate tools, templates, and content guidelines.Optimise internal workflow in close partnership with the Head of Brand Campaigns, Head of Communications, and Head of Creative.
- Collaboration & Efficiency: Optimise internal workflow and drive economies of effort in close partnership with the Head of Brand Campaigns, Head of Communications, and Head of Creative.
- Team Leadership: Act as an inspiring, empathetic leader who fosters a positive environment where the team thrives through coaching and clear focus.
Requirements:
- Educated to a degree level (ideally business or marketing background).
- Proven experience within a fast-paced consumer sales environment.
- A strong understanding of a mix of distribution points (e.g., direct-to-consumer, professional, retail).
- A passion for skincare and cosmetics.
- Demonstrable ability to create and develop a strong brand vision and action plans.
- An understanding of market trends and an ability to proactively respond to customer needs.
- Exceptional communication skills(written and verbal) and excellent presentation skills, able to influence and inspire diverse audiences.
- Meticulous attention to detail and accuracy.
- Strong prioritisation and analytical skills combined with sound commercial acumen to collaborate effectively with commercial and finance teams.
- Successful experience in managing people, with a focus on empowerment and coaching to develop team talent.
About us
Founded in 2009 by UK scientists and brothers, we are a British, B Corp™ certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.
Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy® of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.
Culture & Benefits
We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are!
Some of the perks of being part of the Medik8 team include:
- 25 days holiday + bank holidays
- Flexible & Hybrid working
- Private Medical Insurance + Mental Health support
- Employee Assistance Program (EAP)
- Annual Performance Bonus
- Long Service Awards
- 75% discount + Annual Product Allowance
- Flexible Career opportunities
- Up-skilling support + regular Lunch & Learns
- 2 Volunteering days per year
- Matched Charitable Giving Scheme
Want to do a little more research before you apply?
Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.
At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.
Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!
