Sr. Specialist, Social Media

Rivian • Full-time • El Segundo, California, United States • $87,300 - $109,100 / year • 7h ago

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

As part of this journey, the Social team is seeking a dedicated, front-line expert to drive our daily presence. This crucial role sits within the Digital Marketing Team.

The Social Media Sr. Specialist is responsible for executing the brand's voice and vision across all social channels, driving daily operations, creative execution, and community engagement. The ideal candidate will combine deep platform expertise, creative storytelling, and strong operational discipline. They will manage the full social content lifecycle, from planning and publishing to engagement and reporting. The successful candidate will thrive in a fast-paced environment, adapt quickly to changing priorities, and be an expert in community building.

Responsibilities

End-to-End Publishing: Manage the entire content lifecycle across all core social media platforms (e.g., Instagram, X, TikTok, Facebook, Threads, YouTube), from planning to final optimization and real-time execution.
Community Management: Lead daily community management efforts, acting as the primary voice of the brand to monitor, engage with followers, respond to comments, and foster a positive, authentic online community.
Copywriting & Content QA: Develop engaging, on-brand copy for all social posts, ensuring content is optimized for each platform and adheres to brand style guidelines.
Editorial Calendar Planning: Own and maintain the comprehensive social media editorial calendar, coordinating cross-functionally to align social content with key company announcements, product launches, and marketing campaigns.
Reporting & Analysis: Track, measure, and analyze performance across all social media efforts, delivering actionable reports on content performance, community growth, and campaign effectiveness to key stakeholders.
Escalation Management: Support our escalation protocol for high-priority or sensitive comments, crisis scenarios, and complex customer service issues identified on social channels.
Project Coordination & Workflow Optimization: Serve as the primary social contact in cross-functional projects and own the internal processes for the Social team. This includes:
- Developing and implementing efficient workflows for post creation, review, delivery, and quality control of social media posts.
- Creating detailed plans, status updates, and timelines to support social projects from inception to completion, ensuring timely execution.
- Optimizing workflows and systems to track project creative development, content calendars, and multiple campaign production schedules.

Qualifications

A bachelor’s degree is required
3-5 years of experience managing organic social accounts for reputable brands
Prior responsibilities should include: platform management, content ideation and development, and publishing
Experience with publishing tools and other complementary tools for managing social accounts (Sprouts, Figma proficiency preferred)
Good under high pressure and high volume, and expert multi-tasker
A collaborative spirit, an expert at building relationships and getting things done with a positive attitude
Ability to operate effectively in ambiguity and a willingness to pivot as needed
Detail-oriented with a focus on accuracy and quality, maintaining brand standards and best practices
Excellent communication, writing and interpersonal skills

Pay Disclosure

Salary Range for California Based Applicants: $87,300 to $109,100 (actual compensation will be determined based on experience, location, and other factors permitted by law).

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.

Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].

Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.