Jr. Marketing Operations & Data Analyst
We’re looking for a data-driven, technically literate marketing analyst to help scale ShipperHQ’s marketing operations across SEO, AEO (Answer Engine Optimization), and performance marketing. This is an ideal role for an analytically minded graduate or early career professional who enjoys working with data, tools, and technology to drive smarter marketing decisions.
If you thrive in a fast-paced environment and want to play a key role in transforming how we measure success and optimize marketing performance, we’d love to meet you.
About Us:
ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences. Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150+ countries. Based in Austin with a global team, we’re a fast-moving, product-led company shaping the future of e-commerce logistics.
What You’ll Do:
The Junior Marketing Operations & Data Analyst will partner with Marketing, Sales, and Product teams to improve visibility into marketing performance and enable better decision-making through data. You’ll maintain and enhance our marketing data infrastructure, build reports and dashboards, and surface actionable insights to drive pipeline growth and ROI. You’ll also support SEO, AEO, and paid media (ads) performance measurement and optimization, using AI tools where helpful to speed up analysis and automation while maintaining high standards of accuracy and quality
- Build, maintain, and automate dashboards tracking marketing KPIs, funnel performance, and campaign effectiveness.
- Analyze campaign data from multiple sources to provide insights that improve lead generation and conversion.
- Develop and maintain metrics frameworks that align marketing performance to revenue outcomes.
- Measure and report on SEO performance (traffic, rankings, conversions) and recommend improvements.
- Support AEO by tracking how our content and brand surface in AI-driven experiences and identifying optimization opportunities.
- Analyze paid media performance and provide insights that improve ROI and experimentation.
- Use AI tools pragmatically to draft queries, summarize datasets, and propose test ideas, validating outputs to avoid low-quality or incorrect “AI slop.”
- Ensure data accuracy and consistency across tools to support reporting and segmentation.
- Partner with content teams to ensure campaigns are designed with SEO, AEO, and paid performance in mind.
- Monitor for generic or off-brand AI-generated outputs and correct them before
- they reach customers or stakeholders.
- Partner with Sales, Ops, and Product Marketing to ensure unified data reporting and performance insights.
- Present findings to stakeholders in clear, actionable ways - translating technical analysis into business recommendations.
What We’re Looking For:
- Bachelor’s degree in Marketing Analytics, Information Systems, Computer Science, Business Intelligence, or related field.
- Strong analytical skills - proficient in interpreting data and identifying trends.
- Experience (academic or professional) with data visualization tools.
- Working knowledge of marketing automation and CRM platforms (HubSpot, preferred).
- Excellent communicator - able to translate data insights into strategic recommendations.
- Self-starter with high attention to detail and a curiosity for problem-solving.
- Practical experience using AI tools to support work and the ability to write clear prompts and refine them to improve AI outputs.
- Awareness that AI can be wrong, generic, or off-brand (“AI slop”), and a habit of reviewing and validating AI-generated work.
- Exposure to SEO concepts and an interest in improving organic performance.
- Interest in how brands show up in AI search and answer engines (AEO) and willingness to learn in this area.
- Ideally, basic comfort “coding with AI” (e.g., using chat-based coding or tools like
- GitHub Copilot/Cursor to generate simple Python, JavaScript, or SQL scripts that support analysis and automation.
- Comfortable using AI tools as part of your day-to-day work (for analysis, prompts, and automation).
Why ShipperHQ?
This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.
Benefits and Perks:
- Collaborate with a motivated team, directly tying your results to organizational success
- 22 days of PTO plus public holidays
- 401k Match
- Medical, Dental, and Vision Insurance
- Maternity and Paternity Leave
- This is a hybrid, full-time position working out of our Austin, TX office
- Compensation is based on experience
At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity
