Position Title:
Communications Coordinator - Social Media Content
Job Description:
Performs full professional level communications and promotional work involved in preparing, implementing, and presenting a variety of departmental informational campaigns, communications, and knowledge-based materials for city operations. Works closely with senior executives to establish organizational messages and keep staff informed of key work initiatives and developments. Coordinates internal employee communications programs, including employee newsletters, brochures, policies and procedures manuals, and related communications. Creates, coordinates, and oversees the distribution and delivery of information across divisions. Specifically, and related to the above description, This team member plays a key role in enhancing the visibility, transparency, and community engagement efforts of the Department. This position is responsible for creating, managing, and distributing engaging multimedia content across various social media platforms. The ideal candidate is a skilled storyteller who can highlight the department’s mission, daily activities, community outreach, and public safety initiatives through compelling video, photography, editing and written content.
TYPICAL DUTIES:
- Participates in planning, developing, and implementing marketing strategies and employee engagement plans, projects, or programs. Ensures all plans are in alignment with the department’s overall mission and strategic plan.
- Research, plan, draft, design, edit, and distribute various materials, including fact sheets, brochures, news articles, annual reports, and presentations.
- Develops comprehensive timelines for projects and events, implements agreed upon communications strategy within budget.
- Synthesizes complicated matters and data into an understandable context and follows through on inquiries, research requests, and drafting messages for approval.
- Disseminates information pertinent to employees through newsletters, bulletins, email, presentations, print, or other communication techniques to reach employees out in the field.
- Builds and coordinates social media output by creating communications for internal and external audiences and distributing information and materials for social media websites.
- Supports emergency communication efforts and media management during a crisis.
- Monitors and evaluates communication effectiveness to ensure employees utilize the information provided.
- Archives and maintains department communications assets and publishing content on internal and external department websites.
- May supervisor part time employees.
- Perform other duties as assigned.
MINIMUM QUALIFICATIONS:
- Graduation from an accredited college or university with a bachelor’s degree in English, Marketing, Communications, or a closely related field plus two to four years of professional-level experience performing communications, marketing, and/or public relations. Education and experience may be substituted one for the other on a year-for-year basis.
- Creative ability to devise effective communication strategies.
- Knowledge and familiarity with information technology, basic design, and digital editing is essential.
- Excellent writing, editing, and proofreading skills.
- Effective oral and written communication skills; excellent interpersonal skills.
- Ability to resolve highly complex issues; develop and communicate new policies and procedures.
- Ability to work effectively with individuals from diverse backgrounds and at various levels of the organization.
WORKING CONDITIONS:
- Generally comfortable working conditions requiring light physical effort. Intermittent sitting, standing, and walking. May require frequent travel between office and department or meeting location.
- Considerable exposure to stress as a result of human behavior and job requirements.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
POSITION TYPE
Full-Time / Part-Time / Seasonal
POSITION SALARY RANGE
$ - $
DEPARTMENT
XX
Full Time/Part Time:
Full time
Scheduled Hours:
40
