About The Department
The Backroads Marketing team is powered by strong collaborators, visionaries and creative minds who bring decades of knowledge and experience to showcase the fun-filled seamless adventures our guests love. You’ll be bringing your imagination, strong work ethic and critical eye for detail to a dedicated group of team members who are passionate about sharing the joys of active travel with both returning guests and brand-new audiences.
The department is comprised of several teams, which include the below:
Brand, Content, Community: Responsible for the creative design, content and social media presence for the Backroads brand.
By joining the Marketing team at Backroads, you’ll be part of a group that values building innovative people processes and fostering a positive, inclusive employee experience.
As our CRM Marketing Specialist, you will own the design, execution, and optimization of our email / journey experiences in our marketing automation system. You’ll play a key role in bringing data-driven, personalized email and direct mailtouches to life—from strategy through execution—and ensure that every message is relevant, timely, and high quality.
Working closely with designers, copywriters, and others in marketing and product management, you will manage email and journey execution with strategic thinking around audience segmentation, personalization, automation, and lifecycle marketing. This position is on a temporary basis covering an upcomingmaternity leave.
Email Campaign Execution: Develop and deploy sophisticated email campaigns — manage audience targeting, segmentation, testing, QA, send scheduling, and performance tracking.
Creative & Project Management: Lead the end-to-end campaign execution process — coordinate with designers, copywriters, stakeholders, and drive timely delivery of assets, versions, and approvals.
QA & Deliverability: Perform rigorous email testing (across devices, clients), validate HTML/CSS, ensure brand consistency, and follow deliverability best practices.
Analytics, Testing & Optimization: Define campaign KPIs, monitor performance across both email and direct mail channels, run A/B or multivariate tests, and derive actionable insights.
What You’ll Need To Be Successful
Hands-on experience in marketing automation systems such as Salesforce Marketing Cloud, Marketo, Hubspot, etc.
Excellent analytical ability; comfortable working with metrics, testing, reporting, and optimization
About Backroads:
At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture.
Why Backroads:
At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences. On top of all that, we have some pretty great benefits and perks! For example our US office employees receive:
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match, flex plan, and parental leave
- Generous paid time off, 8 paid holidays, and additional time off to go on Backroads trips!
- Complimentary trips and trip discounts for employees, and trip discounts for employees’ friends and family!
- Outdoor industry discounts and deals
- Alternative commuter incentives for biking, walking, carpooling, or using public transportation to get to work
- Wellness programs and regular lunchtime bike rides and yoga
Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary Ranges:
$80,000.00 - $105,000.00
At Backroads, we uphold a commitment to transparency and fairness within our hiring process, particularly regarding compensation. The salary range posted for each role applies to both employment offers and employees actively working in the role.
New hires are typically offered a starting salary between the minimum and midpoint of the range to ensure there is continued opportunity for salary progression during your employment at Backroads, reflecting our commitment to rewarding ongoing dedication, high performance, and significant contributions to our team. This approach not only supports our budgeting strategy but also our intention to foster an environment that encourages long-term growth and strong relationships between Backroads and our valued employees.
Our office roles are onsite in our Berkeley headquarters, unless specifically noted as 'available for remote'. We do allow one work-from-home day a week, as well as one work-from-anywhere week per year. This pay range is intended for in-person work in our Berkeley, CA headquarters. Pay ranges for remote-eligible roles will be subject to adjustment based on the geolocation of the employee.
