Lifecycle Marketing Manager
Application Deadline: 9 January 2026
Department: Marketing
Employment Type: Permanent
Location: Remote - Australia
Compensation:$110,000 - $130,000 / year
Description
Please note, due to the upcoming holidays, we will be interviewing for this role from early January. Enjoy the break!
About Future Group
Future Group is not your traditional financial services company – we're a collective of super funds and services committed to changing our planet now for a better tomorrow. When you join us, you’ll become part of a team united by a clear and important mission: to lead the investment movement by advocating and campaigning for a future worth retiring into. We are looking for a Lifecycle Marketing Manager to join our purpose-led high-growth scale-up. This role exists to execute and optimise member engagement campaigns, while helping shape how our lifecycle marketing programs evolve. Future Group values diverse lived experience and identities, and we strongly encourage applications from people of Aboriginal and/or Torres Strait Islander backgrounds, those with caring responsibilities, from culturally and racially marginalised groups, with disabilities, who experience ageism, LGBTQIA+ individuals, and those who face social exclusion due to their social class. We recognise that the recruitment journey may present unique challenges for trans and gender diverse folk, and we are committed to ensuring an inclusive and accessible recruitment process for all. We will happily make any reasonable adjustments to accommodate diverse needs, so if there is anything we can do to support you at any stage of your application, please let us know. For more information about DEIB at Future Group, please contact us at [email protected].
About The Role
- Execute and optimise lifecycle marketing and member engagement campaigns across email, SMS, app notifications, and direct mail
- Support the strategic development of lifecycle marketing programs alongside the Senior Lifecycle Marketing Manager
- Deliver multi-channel campaigns end to end, from planning and build through to launch, reporting, and optimisation
- Contribute to customer journey mapping by applying customer insights, data, and channel expertise
- Work cross-functionally with Product, Compliance, Operations, Communications, and Marketing to deliver effective, compliant campaigns.
You'll love this job if
- You find superannuation opaque and frustrating, if you had the chance to revolutionise the industry to be better for people, you would
- You love sharing your ideas and seeing what happens. At this scale-up, you're not just a small fish in a big pond. Your contributions have a direct influence on our impact and how we work
- You like to be kept on your toes - change is inevitable here. You like to tackle new challenges, and maybe even discover talents you never knew you had.
- You are a T-shaped marketer. Big-picture thinker, hands-on executor - you like lifecycle marketing because it sits at the intersection of customer, data, and craft.
- You're a critical-thinker, problem-solver and challenge-seeker, actively looking for ways to improve campaign performance, and how we do things here.
We're looking for someone who
- Believes in Future Group’s mission and has a passion for moving Australia’s money out of fossil-fuels and into renewable energy
- Believes in using the power of money to build a sustainable and equitable world
- Has specialist experience within email marketing, lifecycle marketing, and/or martech
- Has built, tested and reported on end-to-end multi-channel journeys
- Knows channel best practices: deliverability and sender reputation, dark mode, HTML nuances, consent and preferences, SMS basics
- Is confident using data for segmentation and insights, and can recommend actions that move the numbers in meaningful ways
- Is comfortable working in regulated environments, and collaborating with compliance/risk/legal
- Has enough MarTech understanding to work well with (and ask the right questions of) technical teams.
Some nice-to-haves but are not essential are:
- Whilst Braze-specific experience isn't necessary, experience with a similarly advanced system would be ideal (e.g. DotDigital, Marketo, Customer.io, SFMC etc etc)
Don’t tick all the boxes?- that’s okay, we like thinking outside the box anyway. We value skills, passion and who you are over what you’ve done or where you’ve studied. So if this job strikes a chord, we want to hear from you!
Why would you enjoy working at Future Group?
- A purpose-driven organisation - spend your days working on making this world a better place! The more we grow, the bigger the impact we are making on climate change and inequality
- A B Corp organisation that cares about how it behaves inside and out
- AFR’s Best Place to Work 2022 for the banking, superannuation and financial services sector
- Flexibility to fit work into your life (not your life around our work). School drop-offs/pick-ups and lunch-time gym sessions are a thing here
- The choice to work from home, from one of our co-working spaces, from anywhere within Australia or even from overseas (for a short period of time)
- The potential to own a piece of the Future Group pie with our unique Employee Share Ownership Program (with some fineprint)
- Fun company-wide events
- Progressive, people-focused policies and benefits including Menstrual and Menopausal Leave, Public holidays swaps, Cultural Leave, Mental Health Leave and Gender Affirmation Guidelines and Leave
- We offer employee network groups for people from diverse backgrounds: SuperGenders for cisgender women, trans men and women and non-binary folks; SuperGlobal for culturally diverse folks; and SuperPride for LGBTQIA+ folks. The groups are a safe, supportive space for people to share experiences and ideas
- An inclusive parental leave package, with 20 weeks’ paid parental leave for birthing and non-birthing parents of all genders
- A laptop you can use to work remotely plus an allowance to make your working from home setup comfortable
- Other perks such as access to our Employee Assistance Program (EAP), the ability to purchase leave, novated leasing arrangements for electric vehicles, and a few more to find out!
