SMADEX is a Barcelona-born Demand Side Platform, delivering performance and transparency in programmatic for clients in America, Europe, and Asia. Our mission is to help our clients grow their programmatic advertising campaigns, and we want to give our employees a job they’ll love, where they will be challenged to improve the results of our client's campaign through their knowledge and skills, and where everyone’s implication has an impact.
Our multicultural and friendly team has proven itself as a major player in the mobile advertising landscape. Now we are GROWING the team again to become one of the best and biggest DSPs in the ecosystem.
Client Growth Manager - INSEA
Smadex Singapore | Full Time
Summary
As a Client Growth Manager, you will be the first point of contact for an assigned book of clients, responsible for nurturing long-term relationships and driving revenue growth through performance marketing. Your focus will be to retain clients, secure consistently renewed budgets, and expand business across mobile user acquisition, retargeting, and Connected TV (CTV) campaigns.
You’ll collaborate closely with Sales and Ad Operations teams to ensure performance aligns with client objectives, while proactively identifying growth opportunities, delivering strategic insights, and becoming a trusted advisor to your clients.
This is a hybrid position combining office and home working, requiring candidates to work in Asia Time (GMT+5.5 to +8). Some travel will be required to visit clients and attend industry events. We have offices in Manila and Singapore, and a minimum of two days' office-based work is required.
Key Responsibilities
Portfolio Growth & Management
- Lead, manage, and grow a portfolio of direct advertisers and agencies across a diverse set of verticals.
- Monitor, analyze, and optimize client campaigns with AdOps support to meet performance and ROI goals.
- Identify, recommend, and drive upsell/cross-sell opportunities across Smadex’s solutions (UA, retargeting, CTV).
Client Relationship Building
- Serve as a proactive partner: anticipate client needs, resolve pain points, and establish long-standing trust.
- Lead regular client calls (weekly/bi-weekly) to review campaign performance and explore new opportunities.
- Deliver Quarterly Business Reviews (QBRs) to showcase results, growth potential, and strategic recommendations.
- Produce campaign wrap-ups and post-mortems for clients who pause or churn, with clear next-step strategies.
Commercial Responsibilities
- Negotiate billing confirmations and resolve disputes on a monthly basis.
- Actively participate in revenue forecasting and reporting.
- Maintain senior relationships within client organizations, particularly in SEA’s largest app-focused companies.
Collaboration & Representation
- Work cross-functionally with global support teams (Barcelona HQ and other international offices).
- Represent Smadex at regional industry events, client visits, and networking opportunities.
Qualifications
Skills & Requirements
- 5 years of professional experience in clients handling with at least 2 years in performance mobile marketing and programmatic space.
- Prior DSP or programmatic advertising experience is required.
- Strong familiarity with the mobile app ecosystem, including UA, retargeting, agency landscapes, and suppliers.
Technical Competence
- Solid understanding of ad tech concepts: MMPs, tracking links, postbacks, APIs, SDK integration, SKAN/ATT, DSPs, SSPs/Exchanges.
- Ability to solve first-degree technical issues and collaborate effectively with AdOps/tech teams.
- Proficiency in Excel (analysis and reporting).
Communication & Leadership
- Excellent verbal and written English communication skills; Bahasa or Mandarin fluency is a strong plus.
- Persuasive negotiation skills and ability to present compelling insights to senior stakeholders.
- Professional presence with the confidence to build relationships at senior levels in client organizations.
Mindset & Traits
- Growth-oriented, proactive, and self-motivated with strong business acumen.
- Disciplined and highly organized, capable of managing multiple tasks simultaneously.
- Able to work in a fast paced environment.
- Comfortable working with global, remote teams and flexible across time zones.
- Must be legally authorized to work in Singapore (no VISA sponsorship provided).
- Valid passport and willingness to travel for business.
Primary Tools
- Google Suite, Excel, Slack, Gmail, Notion, Salesforce, Smadex DSP.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees.
Entravision Communications is an Equal Opportunity Employer.
We encourage women and minorities to apply
