About Us
Lead. Grow. Transform.
Ford Australia is constantly evolving and innovating, committed to delivering smarter, more connected vehicles for all Australians, now and for generations to come.
Looking ahead, Ford is excited about the future. With an expanding vehicle lineup, growing digital services, and a strong dealer network, they are well-positioned to support Australian businesses in new ways.
As Australia’s largest automotive OEM employer, we proudly have around 1,500 talented engineers, designers, and specialists working across five Victorian sites. Crucially, Australia is a key global development hub for Ford, and their local design and engineering team lead the creation of vehicles including the Ranger, Ranger Raptor, and Everest – models sold in around 180 markets worldwide.
Complementing this technical network, Ford Australia’s National Sales Company (NSC) located in Richmond, is the central hub for commercial and customer engagement activities across the country.
Why Ford?
For a century, we've been a driving force across Australia, building a legacy that truly speaks for itself. Leading the way, the Ranger continues its rein as Australia's No. 1 Selling Vehicle and our iconic Mustang proudly holds its position as Australia’s No. 1 Sports Car.
These remarkable achievements are a testament to our unwavering commitment to innovation and a customer-focused approach that has delivered success across our entire lineup, giving us so much to be excited about! But we believe we do more than just build award-winning vehicles—we build careers.
- Discounted lease car options.
- Multiple Employee Resource Groups – Ford Pride, Women of Ford and Ford Empowering Diverse Abilities.
- Flexible Work Arrangements.
- Growth and development opportunities via internal and external training.
- Paid parental leave from day 1.
- Comprehensive Employee Assist Program.
- Wellness Programs including Free Flu Vaccinations and Health Checks.
- Paid volunteer days.
About the Role
As the Marketing Manager for CRM and Privacy you will be responsible for building deeper customer relationships through Customer Relationship Management (CRM), and championing data privacy across our marketing and customer-facing activities.
The Marketing Manager sits at the intersection of customer understanding, technology, and compliance, driving key principles through strategy and execution.
You will lead the vision for direct customer communication: leveraging data and technology to create personalised, value-add experiences that boost loyalty and drive growth. Critically, you will also serve as the company’s Privacy Officer – the operational lead for data privacy, ensuring what we do is transparent, compliant, and reinforces customer trust.
This position reports directly to the General Manager of Marketing and Strategy and is based at our National Sales Company Office in Richmond, operating on a hybrid schedule with four days in the office.
