At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
We currently have an opportunity for a Social Media Coordinator to join our team based in Exeter. Joining us on a full-time permanent basis, you will receive a competitive salary of up to £30,000 per annum plus excellent benefits.
The role
You will help shape our digital presence across multiple brands by creating engaging content and fostering online communities. This is a fantastic opportunity to bring fresh ideas and drive engagement.
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What you’ll be doing:- Plan, curate, and create engaging content across all brands and platforms, with a strong focus on video and animation.
- Schedule and publish content consistently to maintain an active online presence.
- Ensure brand consistency in voice, tone, and visual identity across all channels.
- Contribute to social media strategy by developing customer-centric content aligned with business objectives.
- Monitor and analyse performance metrics, trends, engagement, and competitor activity to optimise content and strategy.
- Foster and manage online communities by responding to comments and inquiries promptly and on-brand.
- Stay informed on platform updates, social media trends, and best practices to continuously refine content and engagement strategies.
What we are looking for:- Experience working in social media, marketing, or communications and confident creating content
- Video content creation and animation experience
- Strong written communication and attention to detail
- Experience with tools like Canva, CapCut, and Sprout Social
- Degree-level education or equivalent
What's in it for you:- We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us.
In return, we offer an excellent range of benefits including:
- Generous holiday allowance plus bank holidays
- A discretionary Bonus
- Competitive Contributory Pension
- Share-save Scheme
- Various health benefits
- Wellbeing support programmes
- A range of Group Discounts
- Cycle to Work Scheme
- Financial support services
- And plenty more!
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Closing Date: 2nd November 2025
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.
