At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
U.S. Bank is seeking a seasoned and visionary Creative Director with deep expertise in copywriting to join our in-house brand team. This role is ideal for a creative leader with 10+ years of experience across both agency and in-house environments, who thrives at the intersection of strategy, storytelling, and execution.
About the Role
As the lead writer and creative voice of the U.S. Bank brand, you will shape and elevate our go-to-market presence with a more sophisticated, modern tone. You’ll report to the brand Creative Lead and partner closely with cross-functional teams and senior leadership to bring our brand strategy to life through compelling, high-impact copy across channels.
The ideal candidate must possess a strong portfolio of advertising work, with clear examples of highly impactful social campaigns. They should be versatile, able to craft high-level strategic copy, and lead ideation for integrated creative campaigns. A deep interest in and engagement with culture is essential, along with a strong understanding of what works across various social platforms.
Key Responsibilities
- Serve as the lead copywriter and brand voice steward for U.S. Bank.
- Translate complex business strategies into clear, motivating, and on-brand messaging.
- Lead the development of creative concepts and campaign narratives across digital, social, and traditional media.
- Collaborate with internal stakeholders across verticals to ensure creative alignment and consistency.
- Present creative work with confidence and clarity to executive leadership, including the C-suite.
- Manage and mentor a team of writers, fostering a culture of creativity, curiosity, and excellence.
- Stay ahead of emerging trends in AI and creative technology, guiding the team into the next phase of innovation.
- Champion a collaborative, enthusiastic, and solutions-oriented approach to creative leadership.
- Stay current with cultural trends and platform-specific best practices
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically eight or more years of content strategy or related experience
Preferred Skills/Experience- 10+ years of experience in creative copywriting roles.
- Proven success in both agency and in-house environments.
- Deep understanding of branding, advertising, and social media.
- Strong portfolio of advertising work with impactful social campaigns.
- Experience in financial services is a strong plus.
- Exceptional presentation and communication skills.
- Demonstrated ability to lead teams and inspire award-winning work.
- Knowledgeable about contemporary culture.
- Curious, adaptable, and excited about elevating the people around you.
This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
