About Us

Journey is a leading hotel marketing agency, revolutionising the luxury hospitality and travel industry through creativity, incomparable Industry knowledge, and digital disruption. Working with the best luxury hotels and resorts in the world, empowering growth and increasing revenue through innovation, collaboration, and technology solutions. Before we get started, there are three things you need to know. At Journey, we will always have an entrepreneurial spirit. We started off as a team of six and have never forgotten our humble roots. To thrive you will need to embrace this mindset. We all roll up our sleeves, we help each other out, we admit if we are struggling, we lean on one another and we leave ego at the door. That is very important. Everyone plays a part. We are a business of collaboration and sharing, be it ideas, time, skills, knowledge, energy or snacks...we are in it together. Our clients are considered part of our business and we treat them with the same inclusive respect and consideration. Travel and hospitality is a joint personal passion of everyone involved. If you don’t have a taste for adventure, or you don’t have a curiosity and interest in the wider world, we’re probably not the place for you.

What you'll do

The Digital Marketing Manager will manage digital marketing accounts for our client, with a particular focus on PPC and Paid Social across platforms like Google and Meta. From Google Analytics to Google Ads, you’ll be competent in the Google suite of platforms as well as setting up campaigns and target audiences within Facebook Business Manager.

Well versed in all things digital marketing, you’ll have the digital skills needed to manage and optimise accounts daily to meet the client goals and objectives focussing on Google Ads & Facebook Business Manager as a priority.

As the global leader in hospitality e-commerce, your responsibility as a paid media & digital marketing specialist here at Journey will be to ensure we’re maximising the very latest techniques and optimisations across all available platforms for our clients & partners.

What you'll bring

Paid Media Strategy & Execution

Develop and implement digital marketing strategies focused on PPC and paid media for luxury hotel clients.
Manage high-budget paid advertising campaigns across Google Ads and Meta, optimising for maximum ROI.
Oversee PPC strategy, budgets, and KPIs, ensuring campaigns are data-driven and performance-focused.
Identify opportunities for guest acquisition and retention through paid channels, testing and refining strategies for growth.

Campaign Management & Optimisation

Execute and optimise paid media campaigns, leveraging advanced tactics such as A/B testing, audience segmentation, and bid strategy adjustments.
Monitor and analyse campaign performance, proactively adjusting strategies to improve efficiency and effectiveness.
Collaborate with internal teams to align paid media efforts with content, SEO, and broader marketing initiatives.

Analytics & Performance Measurement

Set up and track performance in Google Analytics, Google Tag Manager, and Looker Studio to ensure data accuracy and actionable insights.
Develop and maintain performance dashboards, translating data into strategic recommendations for clients.
Provide regular reports on digital marketing performance, highlighting key trends, successes, and areas for improvement.

Collaboration & Team Support

Work closely with Account Management, Content, and Design teams to ensure cohesive and effective campaign execution.
Support the development of best practices within the team, staying up to date with industry trends and platform updates.
Assist in training and knowledge-sharing to enhance paid media expertise within the team.

What you'll get

We’re a collective of disruptive thinkers, digital specialists and tech pioneers. But above all, we’re a team. We win together, and lose together. And we pride ourselves on our ethos of culture first, capability second.

Strong people and communication skills. Commercially minded.
Fast learner, accountable and ambitious.
Passionate about detail, data and order. Focused on improving processes and systems.
Driven to be an expert in our industry and be ahead of our competitors.
Ability to work under your own initiative in a fast paced environment and industry.

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